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Frequently Asked Questions.
Can’t find your question here? Contact one of our customer service representatives and we’ll be happy to help.
Creating an account with Aria Birds Products is free. You’ll be able to order online, track your orders, and receive exclusive discounts and rewards and more! As a member, you will earn a 1% discount on qualifying products* once you spend a total $100 with us, and an additional 1% discount for every total $100 spent until you reach the maximum 10% discount.
* Qualifying purchases exclude shipping and include all other products.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.
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